HOW TO SET UP REACH-ME
THIS MUST BE DONE FROM YOUR DESK PHONE.
After a caller has been forwarded to your voice mailbox and is listening to your personal greeting, this feature allows the caller to be forwarded to a number outside the system — i.e., a regular phone number rather than an extension.
You must have personal greeting 2 selected and it must tell callers to press 4 for this feature.
When the caller presses 4 during your greeting, the system forwards him/her to the number set for “phone delivery” under “external message notification” (PROGRAM 6 2 — see pp. C.5–C.6). If that number doesn’t answer, the caller is returned to your voice mailbox. When you receive a forwarded call, you’ll be prompted to “press any key” to accept the call.
Note: This feature is activated only if your administrator enables it on your station and you have set your mailbox to play personal greeting 2.
Sample personal greeting 2 for off-premises “reach me”:
“Hello. This is Rick. I’m currently out of the office. To attempt to reach me on my mobile phone, please press 4 now.
Otherwise, please leave me a message after the tone and I will return your call as soon as possible.”
C.5 & C.6
2 Phone delivery
1 Enter phone number
Enter the phone number (24 digits, maximum) followed by #. Do not include an outside line access code (i.e., don’t add 9, 8 or 71–76) before the number.
Use the scroll key to enter special characters; use the scroll key to backspace. You also can use the scroll keys to view the number after it’s saved. To change the number, you
must delete it and then re-enter it as desired.
2 Delete phone number
Deletes the currently programmed phone number.
3 Display current phone number
Displays the currently programmed phone number.
For assistance, please call QTI Customer Service (909) 912-3320.